Why Does My Amazon Prime or Channel Movie Show the “No Filtering Options Yet” Status Message?
Amazon’s catalog system assigns the same movie a different ID number for each Amazon platform where it is available. This ID number is called an ASIN (Amazon Standard Identification Number). Each movie’s filter is linked to the movie’s ASIN rather than the title of the movie because multiple movies can share the same name.
When a movie appears under the Amazon tab at web.clearplay.com, it means we have filtered the version available to rent or purchase through the Prime Video Store. It does not necessarily mean we have a filter for the version included with a subscription to Amazon Prime or a Channel for Amazon Prime.
On the movie’s details page, Amazon initially loads the ASIN for the Prime Video Store’s rent/purchase platform, so the pop-up confirms that the filter linked to that ASIN has loaded. When you start the movie through Amazon Prime or a Channel for Amazon Prime, Amazon switches to the subscription platform’s ASIN. If we do not have a filter linked to that ASIN, the extension displays “No Filtering Options Yet.”
Renting or buying the movie will not force Amazon to load the Prime Video Store ASIN. If the movie is included with your Amazon Prime subscription or a Channel for Amazon Prime, Amazon will continue loading the subscription platform’s ASIN.
How to Request a Filter
If we already have a filter for the movie when rented or purchased, the filter request option for the subscription platform will not appear until you start playing the movie.
To request a filter for the movie on the subscription platform:
Start playing the movie.
Pause playback.
Click the Clearplay extension icon in the Chrome toolbar.
Submit a filter request.
We can track your request only if you submit it through the filter request prompt. Filters are not created on demand; we prioritize requests based on demand and feasibility.
Supported Platforms and ASIN Examples
Think of each Amazon platform as a separate “video rental store.”
We support filtering on the following Amazon platforms:
Prime Video Store — Amazon’s rent-and-purchase platform
Amazon Prime — $4.99/month Ultra ad-free subscription required
Apple TV Channel for Amazon Prime
HBO Max Channel for Amazon Prime — ad-free subscription required
Paramount+ Channel for Amazon Prime — ad-free subscription required
(Ad-supported “Watch for free” movies are not filterable.)
Movies accessed through these subscription platforms have platform-specific ASINs. If the same movie is also available to rent or purchase through the Prime Video Store, each version has a different ASIN and needs a separate filter.
For example, Interstellar may be available both to rent or purchase through the Prime Video Store and to watch with an Amazon Prime subscription:
Prime Video Store (rent/purchase): B0F4VGZ46L
Amazon Prime: B0F4VGZ46L&PRIME
The first ASIN identifies the version of Interstellar available to rent or purchase, while the second identifies the version included with Amazon Prime. Although the movie is the same, our extension treats the two versions as coming from separate “video stores.” A filter linked to one ASIN works only with the version assigned that ASIN.
We do not have a formal partnership with Amazon. As a result, Amazon does not notify us when movies are added to its subscription platforms, nor does it provide a way for us to identify those movies automatically. We identify movies added to Amazon Prime and Channels for Amazon Prime using publicly available information and customer reports.