On https://web.clearplay.com, movies on the Amazon tab are guaranteed to be filterable only when you rent or purchase them through the Prime Video Store.
If the movie is available through Amazon Prime or a Channel for Amazon Prime, the Clearplay extension may initially load filter settings on the movie's details page, then display "No Filtering Options Yet" after playback begins. This happens because Amazon assigns each platform-specific version of a movie its own platform-specific ASIN (Amazon Standard Identification Number).
If "No Filtering Options Yet" appears after playback begins, you're watching a platform-specific version of the movie that we have not yet created a filter for.
Why This Happens
Amazon treats the following as separate streaming platforms:
Prime Video Store
Amazon Prime
Channels for Amazon Prime
Even when the same movie is available on multiple Amazon platforms, each version has its own platform-specific ASIN. We link movie filters to a movie's ASIN instead of its title because multiple movies can share the same name. As a result, a filter created for one platform will not work on another.
For example, a filter created for the rent-and-purchase version of a movie on the Prime Video Store will not apply to the Amazon Prime or Channel version unless we have also created filters for those versions.
Supported Amazon Platforms
We filter the following Amazon platforms:
Prime Video Store (Amazon’s rent-and-purchase streaming platform)
Amazon Prime ($4.99 Ultra ad-free subscription required)
The Apple TV Channel for Amazon Prime
The HBO Max Channel for Amazon Prime (ad-free subscription required)
The Paramount+ Channel for Amazon Prime (ad-free subscription required)
Why Some Amazon Prime or Channel Movies Aren't Listed
Amazon has not chosen to partner with us and does not notify us when movies are added to Amazon Prime or Channels for Amazon Prime. Amazon also does not provide a way for us to automatically identify those movies.
Instead, the filter team identifies newly added titles using publicly available information and customer reports.
Until we identify a movie has been added to the Amazon Prime or Channel platforms, only the rent-and-purchase version will be filtered.
How to Request a Filter
If a movie is already filtered for the Prime Video Store, opening the Amazon Prime or Channel version will not prompt you to request a filter from the movie's details page.
Instead:
Start playing the movie.
Pause playback.
Click the Clearplay extension icon in Chrome.
Submit a filter request.
Requests are tracked only when they are submitted through the filter request prompt.
Filter requests are not fulfilled on demand. The filter team prioritizes requests based on demand and feasibility.