Filtering Status

September 23nd, 5:21 PM Mountain Time — Apple TV+ (https://tv.apple.com)

We have started to release Apple filters back onto Clearplay. We hope to have all movie and TV show filters back up as soon as possible.

Again, thank you for your patience.

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September 22nd, 4:55 PM Mountain Time — Apple TV+ (https://tv.apple.com)

Great news! We’ve fixed the issue affecting our filters on Apple TV+.

A new update is being prepared and will be released soon. Once the update is available, filtering will be restored and you’ll be able to use the filters on Apple TV+ again.

Thank you for your patience while we worked through this issue. We appreciate your understanding and will let you know as soon as the new update is available.

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September 9th, 7:08 AM Mountain Time — Apple TV (https://tv.apple.com)

We’ve identified the issue affecting our filters on Apple TV and are actively working toward a fix.

For now, filtering will remain unavailable on Apple TV while we work through the issue and make sure everything is working as expected before bringing filters back.

We appreciate your patience while we get this sorted out. We’ll share another update as soon as we have more information.

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August 25th, 4:30 PM Mountain Time — Apple TV (https://tv.apple.com)

We’ve discovered a new issue with our filters on Apple TV that requires us to temporarily disable all filtering.

While we actively investigate, update, and test the filters, filtering will be unavailable on Apple TV.

We’re working to resolve the issue and hope to re-release filters, once they have been updated and confirmed to be working correctly.

We appreciate your patience and understanding while we work through these updates. We’ll provide another update as more information becomes available.

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August 21st, 4:10 PM Mountain Time — Apple TV Channel for Amazon Prime

Good news! We’ve started to re-release filters on the Apple TV Channel on Amazon as they are updated and confirmed to be working correctly.

We’ll continue releasing filters as they are updated and tested, so filtering will gradually return to these services.

We appreciate your patience while we work through these updates and will provide another update as more filters are released.

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August 19th, 1:14 PM Mountain Time — Apple TV (https://tv.apple.com)

We’ve discovered issues with our filters on Apple TV that are causing mutes and skips to trigger at the wrong times.

While we actively update and test the filters, we have temporarily disabled filtering for Apple TV.

We are working to fix the affected filters and will re-release them as they are confirmed to be working correctly.

We will provide another update as additional information becomes available.

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July 6, 10:01 AM Mountain Time — Game of Thrones (Amazon)

We’ve discovered issues with filters for Game of Thrones available for the following Amazon Platforms:

• Prime Video Store (rent/purchase)

• HBO Max Channel for Amazon Prime

We are working to fix the affected filters and will re-release them as they are confirmed to be working correctly.

We will provide another update as additional information becomes available.