Movies and TV shows aren’t streamed directly from https://web.clearplay.com, so the resolution of what you watch comes from the streaming service, not Clearplay.
We’ve gathered as much information as we could find on what resolutions Amazon, Apple TV+, Disney+, Max, and Netflix support when streaming through Google Chrome.
If you’re using a Chromium browser that isn’t Google Chrome, we recommend taking a moment to read the FAQ article Recommended Browser for more details.
Amazon
Amazon limits video streaming on computer browsers to HD quality. The exact HD resolution is not specified (whether 720p or 1080p).
Supported Platforms and Browsers:
Operating Systems: Windows, macOS, Chrome OS, and Linux.
Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, and Opera.
Streaming Capabilities:
Windows and macOS: HD quality, stereo sound, closed captions, audio descriptions, live streaming, live ads, ad-supported channels, and profiles.
Other Operating Systems: Standard definition only.
For more details, visit the Amazon FAQ page: https://www.amazon.com/gp/help/customer/display.html?nodeId=GUVGB3QMQRYRERYW
Apple TV+
Movies and TV shows from https://tv.apple.com do not support 4K playback in the Google Chrome browser.
Using the latest version of Google Chrome, Mozilla Firefox, or Microsoft Edge on a Mac, Windows PC, or Android device, compatible titles will play in up to 1080p (HD).
For more details, visit: https://support.apple.com/en-us/119599
Disney+
The Disney+ FAQ articles (https://help.disneyplus.com/) do not specify if any browser supports 4K UHD playback for content on https://www.disneyplus.com/.
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We have found the following information on: https://heavy.com/streaming/watch-disney-plus-pc-mac/
Watch Disney Plus in 4K on PC
Of course, one of the benefits many of you will have when watching Disney Plus on your PC is that you can watch it on your shiny new 4K-ready PC monitor.
Required Bandwidth
If you’re looking to stream Disney Plus in 4K, there are some prerequisites. First, to stream anything in 4K, you’ll need an internet connection of at least 25 Mbps, and even higher than that is better. If you’re unsure of your bandwidth, head over to speedtest.net and use that tool to test your connection speed. If the first part of the test (which tests your download speed) is at least 25 Mbps, you’re good to go! If not, you might want to give your service provider a ring a ding ding and ask how to get higher internet speeds.
Required Minimum Specs
As far as your desktop or laptop’s specs are considered, it’s recommended to have at least a 4th generation i7 processor, although you shouldn’t have much of an issue using lesser-than processors. If you’re looking to stream Disney Plus in 4K on PC, and aren’t sure if your laptop or desktop can handle it, simply give it a try. You honestly won’t know until you try, because there are so many other factors at play when it comes to the recommended setup.
You’ll also need to set your display to 4K resolution: 3840×2160 pixels. To do so, right-click on your desktop and go to Display Settings, scroll down to the Display Resolution, click the dropbox, and make sure you have 3840×2160 selected.
Now, you can’t simply stream 4K video in Google Chrome like you’d think you’d be able to. Chrome actually limits streaming resolutions to 720p (yes, seriously!).
Instead, you’ll have to use **Microsoft Edge, which is the only browser that allows you to stream content in 4K resolution. You’ll also need to ensure that you’re using an HDCP 2.2-compliant connection going to a 4K display.
HBO Max
For information on supported browsers for 4K/Dolby Atmos playback, refer to the following page:
https://help.hbomax.com/Answer/Detail/20#Computer
Supported browsers include:
The latest version of Chrome or Firefox
The latest version of Microsoft Edge for Windows
Safari version 12 or later
To view the list of supported 4K devices, see:
https://help.hbomax.com/Answer/Detail/2957
Note: Computer browsers are not included as supported 4K/Dolby Atmos devices.
Supported 4K devices include:
Amazon Fire TV Stick 4K and Fire TV Cube
Android TVs, including AT&T Streaming Box
Apple TV 4K
Google Chromecast Ultra and Chromecast with Google TV
Roku Ultra 4800x, Roku 4K TVs, Roku Premiere, and Roku Streaming Stick+
Xfinity X1 (Xi6) and Flex
We’re working to add more devices and 4K shows and movies in the future.
Note: Dolby Atmos is not available with Chromecast with Google TV, Roku Premiere, and Roku Streaming Stick+.
Netflix
Windows Computers
For help checking if these requirements have been met, contact the company that made your computer or display.
For more information, visit the Netflix FAQ page: https://help.netflix.com/en/node/13444
To watch Netflix in Ultra HD on your Windows computer or tablet, you'll need:
A Netflix plan that supports watching in Ultra HD with video playback quality set to Auto or High.
A steady internet connection speed of 15 megabits per second or higher.
Windows 10 or Windows 11 operating system with the latest updates installed.
A Netflix-supported browser or the Netflix app for Windows is installed.
The latest HEVC video extension must be installed.
Note: Many Windows 10 and Windows 11 devices include the HEVC video extension preinstalled. Some computers require a separate purchase from Microsoft before it can be installed. If you're not sure or need help installing video extensions or updates, follow these steps or contact the device manufacturer.
One or more of these graphics processing units (GPUs) support watching in Ultra HD:
NVIDIA GeForce GPU meeting these requirements.
AMD Radeon RX 400 series or newer GPU.
An Intel 7th generation Core CPU or newer, or an AMD Ryzen CPU.
Note: You may need to install the latest graphics drivers to watch in Ultra HD.
A 4K 60Hz built-in screen, or 4K 60Hz external monitor or display with an HDCP 2.2 compatible connection. For multiple connected displays, every active display must also meet these requirements.
Apple / Mac Computers
For help checking if these requirements have been met, contact the company that made your computer or display.
For more information, visit the Netflix FAQ page: https://help.netflix.com/en/node/13444
To stream in Ultra HD (UHD) on your Mac, you need:
A Mac computer with an Apple processor or Apple T2 Security chip, and a built-in UHD-capable display.
macOS Big Sur 11.0 or later installed.
The latest version of the Safari browser.
A Netflix plan that supports streaming in UHD.
A steady internet connection speed of 15 megabits per second or higher.
Streaming quality set to Auto or High.
If connecting to one or more external displays, each connected display must have a minimum 60Hz refresh rate and UHD/4K resolution, and be connected using a HDCP 2.2-rated video cable.