---
title: "AutoPlay Problem"
slug: "autoplay-problem"
updated: 2026-04-11T04:59:24Z
published: 2026-04-11T04:59:24Z
canonical: "help.clearplay.com/autoplay-problem"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.clearplay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AutoPlay Problem

![](https://cdn.document360.io/6794d4f9-4a95-4ff9-bd48-adbe1f7f149d/Images/Documentation/Autoplay%20Problem(1).png)

**What is Autoplay?** At the end of a movie or episode, autoplay starts another movie or episode automatically.

**Why is it a problem?** When a new movie or TV show begins playing automatically, the Clearplay filtering for that new show doesn’t work.

**What can I do?** The easiest solution is to disable autoplay. Then, to watch a subsequent movie or episode, begin playing it directly from its main Amazon page.

**Disabling AutoPlay:**

1. Open your Prime Video **Account & Settings** page ([link](https://www.primevideo.com/region/na/settings/playback/ref=atv_set_playback)).
2. Set **Autoplay** to **Off**.

Screenshot Example:

![Prime Video settings showing autoplay options for video playback preferences.](https://cdn.document360.io/6794d4f9-4a95-4ff9-bd48-adbe1f7f149d/Images/Documentation/Screenshot 2026-03-20 at 5.05.26 PM.png)